What We're All About

We created our strategic plan using the feedback we received from our 2020 community survey. You can view our strategic plan below or download a PDF version.

Strategic Plan Page 1: Purpose, Values, Core Services, and Strategic Priorities. Transcript Page 1. Addison Public Library. Strategic Plan 2021-2024. Strategic Priorities. For the next 3 years, we will focus on Patron Experience, Literacy, Access + Equity, and Sharing Our Story. Core Services. Connect readers to books. Circulate materials that reflect the needs and priorities of residents, community organizations, and local businesses. Provide access to technology and skills training. Empower patrons with educational and recreational resources. Support early childhood literacy. Maintain safe and welcoming public spaces •Offer dynamic and relevant programming. Our Values. Cultural inclusiveness, respect, and diversity of thought. Intellectual freedom. Ethical and effective stewardship of resources. Engagement with community members. Protection of user privacy and confidentiality. Our Purpose. Provide opportunities to explore, create, and connect. Foster lifelong learning and literacy.

Strategic Plan Page 2: Strategic Priorities (Detailed), Upcoming Projects, and Ultimate Goals. Transcript Page 2. Addison Public Library. Strategic Plan 2021-2024. Strategic Priorities. Patron Experience. We will provide excellent services and experiences for patrons and change services based on patron trends and expectations. Upcoming projects: Work with an architecture firm to address public space and noise concerns on 1st and 2nd floor. Create staff training to improve service for Spanish- speaking patrons. Investigate new ways to improve communication with patrons. Establish staff continuing education requirements focused on customer service. Literacy. We will foster reading, digital, and information literacy skills. Upcoming projects: Offer adults a range of English-learning opportunities. Commit to cultural literacy and inclusive representation to improve book recommendations. Offer Spanish- speaking adults programs to prepare for GED en español courses. Develop literacy standards to be incorporated into children's programs. Access + Equity. We will identify barriers to services and collections and provide opportunities to support community and staff. Upcoming projects: Remodel the lobby and create a more accessible drive-up window. Require cultural competency training for staff. Assess our materials to ensure a strong, accessible, and diverse collection. Review website for improved accessibility. Continually review services and policies to remove barriers. Sharing Our Story. We will promote services, collections, and resources while connecting patrons to staff, community partners, and each other. Upcoming projects: Investigate new ways to promote the library within the community. Develop a library blog to better promote our services and collections. Identify library advocates and work with them to promote the library. Create staff training to empower all staff to promote the library’s offerings. By working on these strategic initiatives, our ultimate goals are: Our diverse community feels supported by the library. Everyone feels that the library works for them. Everyone feels valued and respected at the library. Addison becomes a community of lifelong library users.